Get in touch.
We read every email. Pick the channel that matches your reason for reaching out — your message lands faster.
Feedback, bugs, feature requests
Anything about the product — what's broken, what's missing, what could be sharper. The fastest way to influence what we build next.
[email protected]Enterprise, Pro/Team upgrades
Large teams, custom volume, private deploy, SLA, custom Pine extensions. We reply with options within one business day.
[email protected]Vulnerability disclosures
Found a security issue? Email us before disclosing publicly. We acknowledge within 24 hours and patch as fast as severity warrants.
[email protected]Prefer a 30-minute call?
Best for enterprise scoping, partnership discussions, or anything that's faster to talk through than to type out.
We're a small team. Expect a reply within 48 hours on weekdays. Security and enterprise messages get priority handling.
For public discussion, file an issue on the open-source engine repo: github.com/fullpass-4pass/pineforge-engine — we're active there too.